If it was poor communication, it was the stands, not the Tracks fault. I heard about the line forming at the t-shirt booth for autographs, while I was in the pits. We thought it was funny in a way. I'm sure it was the whole "telephone game" thing that got it started. goes something like this.... booth is put up.... someone says "hey, cool, selling t-shirts", wonder if they could get Burt to do autographs" " I heard they might" "I heard he will" ,"hey, the booth for autographs is up", "hey, the line for Burt Meyer's autograph is starting" "he's giving autographs tonight?, yep, the booth is up" etc, etc.
As far as the single file restart thing, I have seen that many times at many tracks. It is done in the interest of getting the race STARTING clean, when a division is having problems getting thru restarts. It is usually done toward the end of a race. If you were dissapointed about "paying for single file restarts", then I'd like to hear how you feel about 9 cautions in 12 laps (out of a scheduled 35) over the course of an hour and a half. We would have been there til midnight or 5 cars left in the race. I'm betting on midnight winning, with maybe less than 5 cars left.
the track will take a lot of grief for all of this, and that is very unfortunate. The track is the facility. They have many competent people doing a great job. The racers put on "the show". When they put on a bad one, why does the track get the blame. Should we start blaming the bowling alley, if we don't bowl a high score?, blame the baseball stadium for the blowout game, or player errors?